Industry-Specific Business

Auto Repair Shop Management

Run an Auto Repair Shop That Actually Profits

12 lessons4 modules9h 30m durationbeginner level

Instructor: StretchLearn Faculty

About this course

This course takes a beginner from a bay full of work and no real margin to running an auto repair shop on numbers it can defend. You will learn how flat-rate labor and the labor guide (Mitchell 1, ALLDATA, Motor) turn into an effective labor rate, how a parts matrix protects gross profit, and how a service advisor moves an approved car from a $180 oil-change ticket to a justified $640 ticket without burning trust. Every module is built around real KPIs, named shop-management systems like Tekmetric and Shop-Ware, and the actual math an owner needs to set prices, read a P&L, and grow.

Curriculum

Module 1: How an Auto Repair Shop Makes Money3 lessons

The Three Profit Centers: Labor, Parts, and SubletPreview45m
Door Rate vs. Effective Labor Rate🔒50m
Car Count, Average Repair Order, and Capacity🔒45m

Module 2: Flat-Rate Labor and Parts Margin3 lessons

The Labor Guide and Flat-Rate Billing🔒50m
Technician Pay and Productivity🔒50m
The Parts Margin Matrix🔒45m

Module 3: The Service Advisor and the Sale3 lessons

The Digital Vehicle Inspection🔒45m
Building and Presenting the Estimate🔒50m
Scheduling, Workflow, and the Tech-Advisor Handoff🔒45m

Module 4: Profitability, Systems, and Customer Trust3 lessons

Reading the Shop P&L and Hitting Benchmarks🔒50m
Choosing and Setting Up Shop Systems🔒45m
Warranty, Follow-Up, and Building Trust🔒50m