Industry-Specific Business

Bed & Breakfast or Boutique Hotel Operations

Operate a Small Lodging Property Like a Profitable Business

12 lessons4 modules9h 45m durationbeginner level

Instructor: StretchLearn Faculty

About this course

This course turns a small lodging property from an expensive hobby into a managed business. You will calculate occupancy, ADR, and RevPAR, set rates by season and lead time, balance OTA reach against 15 to 18 percent commission, and build the direct-booking engine that protects your profit. Worked examples use real per-room numbers so you can apply every framework to your own property, from a four-room B&B to a twenty-room boutique hotel.

Curriculum

Module 1: The Economics of a Small Lodging Property3 lessons

The Three Metrics That Run Your BusinessPreview45m
Concept, Positioning, and Your Comp Set🔒45m
Cost Structure, Break-Even, and the Numbers That Pay You🔒50m

Module 2: Distribution: OTAs, Channel Management, and Rate Parity3 lessons

The OTA Landscape and What Commission Really Costs🔒50m
Channel Managers, PMS, and Avoiding Double-Bookings🔒50m
Rate Parity, Inventory Strategy, and Channel Mix🔒50m

Module 3: Revenue Management and Direct Bookings3 lessons

Seasonal and Dynamic Pricing🔒50m
Building the Direct-Booking Engine🔒50m
Guest Data, Email, and Repeat Bookings🔒45m

Module 4: Operations, Housekeeping, and Guest Experience3 lessons

Housekeeping Systems and Room Turnover🔒50m
The Guest Journey and Service Excellence🔒50m
Reviews, Reputation, and Operational KPIs🔒50m