Optometry Practice Business
Grow an optometry practice that is full, profitable, and well-run
About this course
This course teaches the business side of running an optometry practice: how to turn exams into eyewear sales through capture rate and second-pair strategy, how to read VSP and EyeMed reimbursements and decide which plans to take, how to bill medical eye care to a patient's health insurance instead of leaving it on the table, how to build recall and reactivation systems that keep patients cycling back every year, and how to market locally so new patients find you. Every module uses real terminology (capture rate, second-pair rate, managed-care write-offs, 92002 versus 99203), real software (RevolutionEHR, Crystal PM, Eyefinity, Weave, Solutionreach), and real benchmarks (optical capture above 60 percent, gross margin on frames near 65 percent, recall reappointment above 85 percent) applied through a recurring case practice. You leave with the systems, scripts, and dashboards an owner-optometrist or office manager runs every day to grow optical revenue, protect margin on managed care, fill the schedule, and bring in new patients.
Curriculum
Module 1: The Optical Dispensary: Capture Rate and Eyewear Revenue
- Capture Rate: The Number That Decides Optical RevenuePreview
- Second Pairs, Premium Lenses, and Average Sale🔒
- Frame Board Management and Optical Margin🔒
Module 2: Vision Plans and Medical Billing
- How Vision Plans Pay and What They Cost You🔒
- Choosing Which Plans to Take and Negotiating Mix🔒
- Billing Medical Eye Care to Health Insurance🔒
Module 3: Patient Recall and Retention
- Pre-Appointing and the Annual Recall System🔒
- Reactivating Lapsed Patients and Contact-Lens Annual Supply🔒
- Reviews, Referrals, and the Patient Experience🔒
Module 4: Marketing, Growth, and Practice Metrics
- Local Marketing and Google Business Profile🔒
- New-Patient Funnel and Cost Per Acquisition🔒
- The Weekly KPI Dashboard and Leading the Team🔒