Industry-Specific Business
Plumbing Business Operations
Run the plumbing business, not just the wrench
12 lessons4 modules9h 20m durationbeginner level
About this course
This course turns a working plumber into the owner of a profitable, well-run service company. You will build a flat-rate price book that protects margin on every drain, water heater, and repipe job, set up an emergency dispatch system that books after-hours calls without burning out your team, and run a stocked van fleet that keeps trucks moving instead of returning to the supply house. You finish able to acquire new customers through Google, memberships, and referrals while tracking the unit economics that tell you the shop is healthy.
Curriculum
Module 1: Flat-Rate Pricing That Protects Your Margin
- Why Time-and-Materials Pricing Bleeds a Plumbing ShopPreview
- Calculating Your True Shop Rate🔒
- Building the Price Book and Reading the Scorecard🔒
Module 2: Emergency Dispatch and After-Hours Calls
- The Emergency Call Intake That Wins the Job🔒
- Pricing After-Hours Work So It Pays🔒
- On-Call Rotations and Software That Dispatches Itself🔒
Module 3: Fleet and Truck-Stock Management
- The One-Trip Job and the Cost of a Supply-House Run🔒
- Inventory Replenishment Without the Chaos🔒
- Vehicle Maintenance, Cost-Per-Mile, and Fleet Decisions🔒
Module 4: Customer Acquisition and Recurring Revenue
- Getting Found: Google Business Profile and Local Search🔒
- Service Memberships That Build Recurring Revenue🔒
- Referrals, Cost of Acquisition, and the Pipeline🔒
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