Copy & Messaging
UX Copywriting
Write the words that move people through your product
12 lessons4 modules9h 20m durationbeginner level
About this course
Interface copy is read by everyone and noticed by no one until it fails. This course gives you the content-design methods, voice-and-tone systems, and editing passes that product UX writers use at companies like Mailchimp, Shopify, and Atlassian, with named tools and before-and-after rewrites. You will leave able to audit a screen, rewrite a flow, design error and empty states, and prove the change with a measurable test.
Curriculum
Module 1: What UX Copy Is and the Jobs It Does
- Copy Is Part of the Interface, Not DecorationPreview
- The Four Jobs Every Screen Must Do🔒
- Clarity, Brevity, and the Cost of a Word🔒
Module 2: Voice, Tone, and Writing for the Moment
- Voice Versus Tone, and Why It Matters🔒
- Mapping Tone to the User's Emotional State🔒
- Inclusive, Accessible, and Localization-Ready Language🔒
Module 3: The Microcopy Toolkit: Buttons, Errors, and States
- Buttons and Calls to Action That Describe the Action🔒
- Forms, Labels, and Helpful Error Messages🔒
- Empty States, Loading, and Confirmation Copy🔒
Module 4: Onboarding, Process, and Proving It Works
- Onboarding Copy That Teaches Value, Not Features🔒
- A Repeatable Rewrite Process and the Tools to Run It🔒
- Testing and Measuring That Copy Reduced Friction🔒
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